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Please refer to your Agreement for your agreed Trade Terms and our Returns Policies. Alternatively, speak directly with your Business Consultant who will be happy to advise before proceeding to order.

- All orders are final once accepted

- Once shipped from our warehouse the products are considered sold

- We do not accept returns to our warehouse for health and safety measures

- Upon receiving goods please advise ASAP to assess any concerns.

• Concerns can include: 
  • Documentation: To support the sale of goods
  • Freshness: Production & expiry date
  • Packaging: Any imperfections or damages from transit
  • Faults: Products not working as per manufacturers instructions for use
  • Quantity Errors